StoresOnline Merchant www.MyCollagenCapsules.com

We found this posting written by the Mom of a StoresOnline Merchant:

Want to make a passive income to help fight the rising costs of living? Why not spend the winter months getting your very own business earning you money from the comfort of your home. My daughter has - check out her website at

www.mycollagencapsules.com/ StoresOnline is the Leader in eCommerce for Small Business.

Entrepreneurs are discovering the advantage of StoresOnline's eCommerce technology.

StoresOnline provides entrepreneurs with a user friendly way to build a website.

The StoresOnline Pro software incorporates customer relationship management, a streamlined, point-and-click environment, and integrated online credit card processing.

With StoresOnline entrepreneurs have complete control and total flexibility over their Internet business.

StoresOnline not only offers you superior website technology, but supports you with:

* 24 hours a day, 7 day a week chat and e-mail customer support

* Extensive online tutorials and tools to assist you with finding your product/s to sell ie: reverse search engine tools and many more!

* Step-by-step CD and DVD training and an on-line Help System to assist customers with the navigation of the StoresOnline software

*Periodic newsletters and blogs, which provide helpful software hints and instructions.

* Experienced customer service personnel

* A customer service feedback and rating system so you have the opportunity evaluate each customer service interaction

* Secure Credit card processor

My daughter has just recently launched her storesonline website:

www.mycollagencapsules.com/
Well here it is - My Collagen Capsules is the easy, completely safe, natural & very effective way to assist in visibly reducing the signs of ageing for both men & woman and for less than a $1 a day! With the ever increasing pollution, damaging sun as well as the stresses and strains of everyday life, it's no wonder our skin seems to age prematurely. A beauty and anti aging treatment for the body inside and out.

We wish this StoresOnline Merchant the best of luck!

If you are a StoresOnline Merchant that wants to post about your StoresOnline Website or tell us about your experience with StoresOnline, please email msilva@storesonline.com - subject line "StoresOnline Merchant Blog Post".

StoresOnline Customer Support
StoresOnline encourages merchants and all online entrepreneurs to do a regular website review to maintain site freshness and usability. Review your online store often and keep track of changes that you make and how those changes affect sales or general site traffic. StoresOnline suggests that you review the following merchant interaction with a StoresOnine Support Representative for tips on the importance of a website review.

StoresOnline Support - Thank you for contacting StoresOnline.

StoresOnline Merchant Review - hi

StoresOnline Support - How are you doing today?

StoresOnline Merchant Review - hi i'm good thanks

StoresOnline Support - Thats nice to hear.

StoresOnline Support - How may I help you today?

StoresOnline Merchant Review - i added a bunch of categories in my store, how do I make links of these categories appear on the bottom of each page?

StoresOnline Support - Do not worry, Sir. I will help you with this.

StoresOnline Merchant Review - great

StoresOnline Support - Sir, shall I do that for you?

StoresOnline Merchant Review - Sure and then if you can tell me where it's at so i can add to it if necessary

StoresOnline Support - Sure. I will.

StoresOnline Support - Thanks. Please wait.

StoresOnline Merchant Review - wonderful

StoresOnline Support - You are welcome.

StoresOnline Support - Sir, I am still working on it.

StoresOnline Support - Please wait.

StoresOnline Merchant Review - ok

StoresOnline Support - Thanks. :-)

StoresOnline Merchant Review - is everything ok

StoresOnline Support - I am doing it.

StoresOnline Support - So far so good.

StoresOnline Merchant Review - ok great

StoresOnline Merchant Review - thank you

StoresOnline Support - You are welcome.

StoresOnline Support - Thanks for waiting, Sir.

StoresOnline Merchant Review - thank you

StoresOnline Merchant Review - can i preview?

StoresOnline Support - Yes, you can.

StoresOnline Merchant Review - ok great

StoresOnline Support - Thanks.

StoresOnline Merchant Review - looks good thank you

StoresOnline Merchant Review - how do i edit these?

StoresOnline Support - You can edit that by going to the Backgrounds sub-tab in the Pages tab. then double-click on the Default background option.

StoresOnline Merchant Review - ok

StoresOnline Support - Then on the Elements tab at the right hand side.

StoresOnline Merchant Review - ok i see it

StoresOnline Merchant Review - so what all of this added in plain html?

StoresOnline Merchant Review - and that's the only way to add that?

StoresOnline Support - Yes.

StoresOnline Support - Sir, I am having the step by step instruction for doing it.

StoresOnline Support - Shall i send that to you?

StoresOnline Merchant Review - sure, that would be great, and then i have a few more questions
StoresOnline Support - Please go ahead.

StoresOnline Merchant Review - ok

StoresOnline Merchant Review - i have a few products that are the same but come in different sizes, and i don't think i entered it right, i created several products instead of showing the different sizes available

StoresOnline Merchant Review - how do i fix that?

StoresOnline Support - Do not worry, Sir. I will help you with this too.

StoresOnline Merchant Review - wonderful

StoresOnline Support - Sir, may I please know the name of those products?

StoresOnline Support - Thanks.

StoresOnline Support - Please wait.

StoresOnline Merchant Review - ok thanks

StoresOnline Support - You are welcome.

StoresOnline Support - Sir, do you want to enter them as a single product with different sizes.

StoresOnline Support - Am I correct?

StoresOnline Merchant Review - yes please

StoresOnline Merchant Review - the sizes are 75, 100, etc...

StoresOnline Support - Okay.

StoresOnline Support - Please wait.

StoresOnline Merchant Review - ok

StoresOnline Support - Thanks for waiting, Sir.

StoresOnline Merchant Review - thank you

StoresOnline Support - Sir, I have modified the product

StoresOnline Support - Please check it.

StoresOnline Merchant Review - ok let me see

StoresOnline Support - You will have a drop down menu in that product to select its size.

StoresOnline Support - Okay.

StoresOnline Merchant Review - ok great so i can delete the other ones later

StoresOnline Merchant Review - can yo show me how you added the different sizes? i have some other products that need the same thing done

StoresOnline Support - Yes, you can.

StoresOnline Merchant Review - i have some shipping questions

StoresOnline Merchant Review - i would like to publish my site but i'm still waiting for some shipping prices from my supplier, how can i add something that says "email for shipping quote"?

StoresOnline Support - Sir, do you want to show this for some particular products only?

StoresOnline Merchant Review - yes

StoresOnline Merchant Review - I have two products where the shipping is free

StoresOnline Merchant Review - then I have a few products where the shipping is $75

StoresOnline Merchant Review - and then i have a few that I don't know yet

StoresOnline Support - Then you can add this message in the Product summary of that product itself.

StoresOnline Merchant Review - ok... can we start with the free products? I started it but I'm not sure I set it up right.

StoresOnline Support - Yes.

StoresOnline Merchant Review - The Free shipping should go for the following products

StoresOnline Support - Okay.

StoresOnline Support - I will add a free shipping rule for this.

StoresOnline Support - Please wait.

StoresOnline Merchant Review - ok thanks

StoresOnline Support - I have added that rule for you.

StoresOnline Merchant Review - ok how can i check?

StoresOnline Support - You can check that by placing a test order for that product.

StoresOnline Merchant Review - ok let me try thanks

StoresOnline Support - Sure.

StoresOnline Merchant Review - great, it's working, thanks.

StoresOnline Merchant Review - is there a way to eliminate the shipping method choices afterwards

StoresOnline Merchant Review - right now it shows, ups ground, ups 2day, ups overnight

StoresOnline Merchant Review - they shouldn't have the choice to pick

StoresOnline Support - Okay.

StoresOnline Support - I will do that too for you.

StoresOnline Support - Please wait.

StoresOnline Merchant Review - ok great thanks

StoresOnline Support - Sir, I have removed them for you.

StoresOnline Support - Please check that.

StoresOnline Merchant Review - ok one second

StoresOnline Support - Sure.

StoresOnline Merchant Review - it saying : You must select a shipping method.

StoresOnline Merchant Review - Maybe we should have one available that says FREE Shipping?
StoresOnline Support - Okay.

StoresOnline Support - Shall I add one?

StoresOnline Merchant Review - yes please

StoresOnline Support - Thanks.

StoresOnline Support - Sir, I have added that for you.

StoresOnline Merchant Review - ok let me check

StoresOnline Merchant Review - it says UPS ground as the only option and it works

StoresOnline Merchant Review - thanks

StoresOnline Support - You are welcome.

StoresOnline Merchant Review - how do i assign a fixed amount of shipping cost to one product?

StoresOnline Support - I am making the step by step instructions for doing it.

StoresOnline Support - I will email the steps to you so that it will be easier for you to understand and do it. Is that fine with you?

StoresOnline Merchant Review - yes

StoresOnline Support - May I know your email address that you want the email to be send?

StoresOnline Support - Thanks. I will send the steps to this email address.

StoresOnline Merchant Review - great thanks

StoresOnline Support - You are most welcome!

StoresOnline Merchant Review - a few quick questions

StoresOnline Support - Please go ahead.

StoresOnline Merchant Review - when i edit a product and click on description, there is a field that says "tag", what should i write there?

StoresOnline Support - Sir, you can leave that field Blank.

StoresOnline Support - No need to enter any values there.

StoresOnline Merchant Review - what about the "unit' field, is it important to write something there, like "lampshade" or "light"?

StoresOnline Support - Sir, when you enter a value (i.e. boxes, barrels, etc.) in the Units field, that value is then displayed in the cart next to the quantity box.

StoresOnline Merchant Review - oh ok

StoresOnline Merchant Review - i would like to add an alt tag description to my product photos, where is that at? under icon?

StoresOnline Support - No. Sir, you cnnot add an Alt tag for your product images it can be either the Product name or the default text "Click to enlarge the image".

StoresOnline Merchant Review - is the default name, on the name of the jpg, like /files/

StoresOnline Support - No.

StoresOnline Merchant Review - or is it under Edit Product, Product Name

StoresOnline Support - The Product name you gave to the Product.

StoresOnline Support - Yes, under Edit product.

StoresOnline Merchant Review - ok great

StoresOnline Support - Thanks.

StoresOnline Merchant Review - is there an easy way to add the categories you added in the bottom to my left navigation?

StoresOnline Support - Sir, you can add a category tree there.

StoresOnline Support - Shall I do that for you?

StoresOnline Merchant Review - sure thank you

StoresOnline Support - I have added that for you.

StoresOnline Support - Please check it.

StoresOnline Merchant Review - ok let me check

StoresOnline Merchant Review - ok great

StoresOnline Merchant Review - thank you

StoresOnline Merchant Review - you have been very helpful

StoresOnline Merchant Review - is there a way to contact you directly next time?

StoresOnline Support - When you log into chat, you can ask for me.

StoresOnline Support - If I am here, I can assist you.

StoresOnline Merchant Review - StoresOnline Support

StoresOnline Support - Yes.

StoresOnline Merchant Review - I certainly will, thank you

StoresOnline Merchant Review - have a great night

StoresOnline Support - You are welcome.

Yahoo Search Marketing Tips

If you haven't explored the world of pay-per-click marketing, StoresOnline suggests that you start with either Google Adwords or Yahoo Search Marketing. Here are a few brief ideas about Yahoo Search Marketing for PPC newbies.

Yahoo Search Marketing allows you to display ads on search results pages when people search for your keywords. You choose the keywords, and you determine how much you will pay for each click. You only pay if someone clicks on your ad and visits your site, and you are in complete control of your keywords, your ad, and your budget.

The first thing you'll need to do when you set up your advertising campaign is choose keywords. Yahoo Search Marketing helps you choose keywords and keyword phrases based on your web site and suggestions you enter. You choose your maximum bid for each keyword, and you can set up different ads for different keywords to improve your targeting. You are in complete control at all times.

One great feature of Yahoo Search Marketing is that it makes local advertising on the Internet very easy and affordable. You can choose geographical areas you want to advertise to, and Yahoo sends your ads only to their visitors in those areas. This means that you will not get clicks from people who can't do business with you; your ads will be targeted to your local area and bring in local visitors who can, and will, use your products or services.

Yahoo Search Marketing has been improving their search platform for quite some time now. The system they have created is somewhat different than Google Adwords, however it does show promise and handles a decent amount of website traffic to make YSM worthwile looking at.

Good luck with your online store and internet business!

What Makes A StoresOnline Success?

Every StoresOnline Success Story has different elements, however there are basic elements of success that you will find with each StoresOnline Entrepreneur. We've highlighted a few of these success elements for you:

Hard Work - Jerry Lillie’s story shows how his hard work paid off on his journey from a corporate layoff to signing that same company on as his distributor.

Determination - Karla with a K compares her first experience with eCommerce as having a skeleton of a successful e-commerce business. “It didn’t have any way to track traffic, to track conversion rate, or really to—it didn’t have a natural connection to any shipper or merchant account solutions. It just didn’t have a lot of things that StoresOnline has.”

Making the Most Out of Life's Unforseen Circumstances - Jeffrey and Deanna Vaughan never imagined that Jeffrey’s debilitating knee injury would be the beginning of a successful e-commerce business.

In Control of Personal Destiny - Sue Anderson made her living as a freelance photographer for over twenty years, but she says that she was starting to burn out. “Freelance photography is wonderful," she admitted, "but it can be very stressful. I finally got to the point where I wanted a change in my life,”...

There are many reasons why a person seeks out an entrepreneurial opportunity - these stories help showcase a few of the elements of success that StoresOnline Merchants possess and continue to nurture as they enjoy their personal successes. Will you be the next StoresOnline Success Story? You won't know unless you try.

Information About StoresOnline's Website Changes Department

Q: What Is the Changes Department's website?

A: The Changes Department website is www.storesonline.com/site/changes

Q: Can a StoresOnline Programmer Complete My Changes For Me?

A: Yes, you can submit a request to the StoresOnline Changes Department to have a programmer make any necessary changes to your site. If you want to make the changes yourself, but are unsure how, we offer exhaustive Help material that can be printed and stored in a binder to create a quick step-by-step guide.

Q: How Do I Get Custom Changes Programmed On My website?

A: If your storefront requires custom changes, go to www.storesonline.com/site/changes and click on the link "Click here to submit your change request" to access the online submission form. Fill out the entire form and submit the information to the Changes Department.

Q: How Long Will It Take To Have The Changes Department Complete My Request?

A: All Changes Orders are completed on a first-come first-served basis. When you submit your request it is reviewed and a quote is generated and sent to you via email. After you approve the quote, the request will go into the programming queue. From this point, it will generally take 5-10 business days (depending on current volume) to complete the programming request.

"Very helpful, informative and knowledgeable"

Read the following customer support chat log that shows how StoresOnline Customer Support Representatives assist StoresOnline Merchants in a professional and courteous manner.

-StoresOnline Support- Thank you for contacting Storesonline Storefront Support.
-StoresOnline Support- Hi
-StoresOnline Support- How may I help you?
-Merchant Review- Hey
-Merchant Review- First time here for me.
-StoresOnline Support- Welcome aboard! We're glad that you could come by and experience the chat session!
-StoresOnline Support- Is there anything particular I may offer to assist you with at this moment?
-Merchant Review- Forgot my password.
-StoresOnline Support- let me check this
-StoresOnline Support- Hold please
-Merchant Review- thx.
-StoresOnline Support- Thank you for waiting
-StoresOnline Support- Password has been reset
-StoresOnline Support- You may use the new password now
-Merchant Review- can you send it to my email
-StoresOnline Support- Sure
-StoresOnline Support- Should I send it to your yahoo account?
-Merchant Review- I can get that from here.
-StoresOnline Support- Yes
-Merchant Review- Ok, let me try that one, just a minute.
-StoresOnline Support- sure
-Merchant Review- ok good, I'm back in merchant services. reset my password to something more memorable. Been a few weeks since I've been here.
-StoresOnline Support- Is there anything else I can help you with?
-Merchant Review- Do you know why chat would not work on IE7?
-StoresOnline Support- That is because there are features in our system that is not compatible with the said version of internet browser
-Merchant Review- I had to use firefox instead.
-StoresOnline Support- Yes, that is right
-Merchant Review- Should I use Firefox for communicating with stores online. How about site setup, testing and configuration. Will it work on all browsers once setup?
-StoresOnline Support- Its safe to use firefox instead of IE7
-Merchant Review- So for setup, Firefox is default browser.
-StoresOnline Support- Correct
-Merchant Review- Once in operation, any problems for customers or site visitors using other browser like IE or say Opera?
-StoresOnline Support- The live site will not be affected by this
-Merchant Review- Ok, thank you for your help. Great to communicate with a real person instead of doing everything by myself.
-Merchant Review- Ok, again thank you. Will chat next time I need Help.
-StoresOnline Support- Please contact us if you need any further assistance. We'd love for you to fill out the survey after you click on the "Done" Button. We appreciate your comments and suggestions regarding your recent experience. I hope I have given you excellent service. Thank you and have a lovely day!
-Merchant Review- Ok, I'll do that. Bye.
-StoresOnline Support- Goodbye
-Merchant Review has left the chat.

Customer services is key at StoresOnline. Take a moment to review StoresOnline Merchant Success Stories. Determination, circumstance, opportunity, and the power of choice make StoresOnline Success stories an example to all online business entrepreneurs.

Click Here to Read The Harper's StoresOnline Testimonial

“With StoresOnline, you have an original outlay, but after that, basically, you have everything at your fingertips,” Lee says. “The information is there. You just follow it step-by-step.”

Visit the Harpers’ site at http://www.thetexastamalewarehouse.com/



StoresOnline Customer Support
StoresOnline Customer Support takes the time to ask the right questions and understand the needs of merchants. Here is another merchant chat record to illustrate how StoresOnline customers know they can count on top quality customer support every time they contact StoresOnline:

StoresOnline Support - Welcome to Stores Online Storefront Support! StoresOnline Support - Hi Sir StoresOnline Support - Good to have you here on chat! How may I help you today?
Merchant Review - Hi. I'm trying to activate links and it isn't working
StoresOnline Support - Please clarify the links you are refering on?
Merchant Review - The links are on my product page
Merchant Review - I put in the links but it didn't go to the correct product
Merchant Review - It linked to a blank page
StoresOnline Support - Let me check it on your shoes page.
StoresOnline Support - One moment please
Merchant Review - I unlinked it since it didn't work
StoresOnline Support - may I know the exact page name please?
Merchant Review - which one?
Merchant Review - Product A and BStoresOnline Support - Thanks
StoresOnline Support - Are you referring to the "Price quotes" links"?
Merchant Review - No that is fine.
Merchant Review - The ones in the ( )
StoresOnline Support - Woman’s Product A?
Merchant Review - Yes
StoresOnline Support - May I know the sku # of the products that are on the parenthesis?
Merchant Review - ABC123
StoresOnline Support - How about for the products "Men's Product B"?
Merchant Review - XYZ456
StoresOnline Support - Thank you StoresOnline Support - One moment please
StoresOnline Support - I am testing the links now. Please logout temporary to your storefront.
Merchant Review - I did
StoresOnline Support - Thanks
StoresOnline Support - Thank you for waiting
StoresOnline Support - Please login now, the two links are fixed.
Merchant Review - Ok, I see it.
StoresOnline Support - Thanks
Merchant Review - What was the problem?
StoresOnline Support - The products url was not set up well.
StoresOnline Support - You need to highlight the text then insert the product url at the links so it will work
Merchant Review - I did that.
Merchant Review - But it didn't link to the correct product
StoresOnline Support - I see, possibly the products number is different. In the text tool bar "Click the "Links" ellipsis button then there is a window that will pops up then select products then the product url will show up just copy and paste the products url to make sure that you have pasted the correct products url.
Merchant Review - Is it the chain?
StoresOnline Support - No, the "Links" ellipsis button above the text tool bar.
StoresOnline Support - You can copy and paste the products url there
Merchant Review - Oh, I see it now.
Merchant Review - I've been wondering where the urls were listed
StoresOnline Support - Okay, great
StoresOnline Support - Is there anything else I can help you with?
Merchant Review – YesMerchant Review - There is a product that I have on sale
Merchant Review - But only the product C is on sale
Merchant Review - I don't know how to set that up
Merchant Review - It's on the clearance page
StoresOnline Support - Do you mean the product has a variations and one is on sale?
Merchant Review - yes?
StoresOnline Support - I see,
StoresOnline Support - You'll need to create a variation for that then mark the sale item on the products.
Merchant Review - What kind of variation?
Merchant Review - There already size & color
Merchant Review - Did you see the pages
StoresOnline Support - Hold on.
StoresOnline Support - Is this sku#abcd?
Merchant Review - Yes
StoresOnline Support - Ok. one moment please
StoresOnline Support - Thank you for waiting.
StoresOnline Support - I may suggest you to enter the sale price at the variations.
StoresOnline Support - instead
Merchant Review - Instead of?
StoresOnline Support - at the variations box since theres no sale prices options at the varaitions
Merchant Review - Ok. I'm thinking how that would work. Can you explain more
StoresOnline Support - Go to the products edit
StoresOnline Support - Then click the variations tab
StoresOnline Support - Then edit the "Colors" StoresOnline Support - There are products below, enter the sale prices at the "Prices" field box.
StoresOnline Support - For example =$10.00
StoresOnline Support - Then make a note that the blue products shoe colors are on sales. That is the only possible way
Merchant Review - Ok. I'll try it.
Merchant Review - I think I just figured it out.
Merchant Review - That was it/
StoresOnline Support - You'll need to highlight the single text only at the text tool baar StoresOnline Support - I mean text field box.
Merchant Review - Thanks for the help tonight.

If you need Customer Support, please email help@myquickresponse.comor you can visit the StoresOnline Customer Support Chat page by clicking here.

StoresOnline: What is the Truth?

I’ve spent time reading through other blogs about StoresOnline and found that they are missing a lot of critical information. They give the appearance of “personal experience” amidst all the bad language and blame, but there seems to be a lack of personal responsibility to their dreams and to others. They seem to spread their doubt and bad attitude without a true conviction to offer a helping hand or any encouragement or alternative aside from complaining.

Most of those posts reminded me of this famous quote:

What comes out of you when you are squeezed is what is inside you. - Wayne Dyer

StoresOnline may not be the company for everyone, but if you are new to eCommerce, if you need a website building software program that is user friendly, and if you need technical and customer support that is available to you for the life of your website, then StoresOnline may be the company you choose to team up with.

Every person has their own story – If you have read those “truth telling blogs” then I suggest that you balance what they’ve said with testimonials from people who have had success with StoresOnline. When you read testimonials from people who have been on the same road you have and have actually experienced StoresOnline first hand – you will see why they are excited about their new found business and freedom. Click here to go to the StoresOnline Testimonial section.

I am contacting these success story merchants and asking for them to comment of the following items:

1) StoresOnline Merchant’s personal experience with StoresOnline Customer Support

2) Personal website experiences with StoresOnline Pro or StoresOnline Express

3) A StoresOnline Merchant’s personal experience with the StoresOnline Programming Department

4) A StoresOnline Merchant’s favorite feature of StoreOnline Pro or StoresOnline Express software

5) Helpful tips for other StoresOnline Merchants or other online business entrepreneurs

6) A thank you message to a Customer Support Representative or Programmer that has assisted you in the past with a StoresOnline website issue

I want to hear from their experience what made them choose StoresOnline. Keep checking back with this blog and get some balance to the “truth about StoresOnline” that is out there.
Best of luck in your online endeavors.