Thursday, July 31, 2008

StoresOnline Merchant www.MyCollagenCapsules.com

We found this posting written by the Mom of a StoresOnline Merchant:

Want to make a passive income to help fight the rising costs of living? Why not spend the winter months getting your very own business earning you money from the comfort of your home. My daughter has - check out her website at

www.mycollagencapsules.com/ StoresOnline is the Leader in eCommerce for Small Business.

Entrepreneurs are discovering the advantage of StoresOnline's eCommerce technology.

StoresOnline provides entrepreneurs with a user friendly way to build a website.

The StoresOnline Pro software incorporates customer relationship management, a streamlined, point-and-click environment, and integrated online credit card processing.

With StoresOnline entrepreneurs have complete control and total flexibility over their Internet business.

StoresOnline not only offers you superior website technology, but supports you with:

* 24 hours a day, 7 day a week chat and e-mail customer support

* Extensive online tutorials and tools to assist you with finding your product/s to sell ie: reverse search engine tools and many more!

* Step-by-step CD and DVD training and an on-line Help System to assist customers with the navigation of the StoresOnline software

*Periodic newsletters and blogs, which provide helpful software hints and instructions.

* Experienced customer service personnel

* A customer service feedback and rating system so you have the opportunity evaluate each customer service interaction

* Secure Credit card processor

My daughter has just recently launched her storesonline website:

www.mycollagencapsules.com/
Well here it is - My Collagen Capsules is the easy, completely safe, natural & very effective way to assist in visibly reducing the signs of ageing for both men & woman and for less than a $1 a day! With the ever increasing pollution, damaging sun as well as the stresses and strains of everyday life, it's no wonder our skin seems to age prematurely. A beauty and anti aging treatment for the body inside and out.

We wish this StoresOnline Merchant the best of luck!

If you are a StoresOnline Merchant that wants to post about your StoresOnline Website or tell us about your experience with StoresOnline, please email msilva@storesonline.com - subject line "StoresOnline Merchant Blog Post".

StoresOnline Customer Support

StoresOnline encourages merchants and all online entrepreneurs to do a regular website review to maintain site freshness and usability. Review your online store often and keep track of changes that you make and how those changes affect sales or general site traffic. StoresOnline suggests that you review the following merchant interaction with a StoresOnine Support Representative for tips on the importance of a website review.
















StoresOnline Support - Thank you for contacting StoresOnline.

StoresOnline Merchant Review - hi

StoresOnline Support - How are you doing today?

StoresOnline Merchant Review - hi i'm good thanks

StoresOnline Support - Thats nice to hear.

StoresOnline Support - How may I help you today?

StoresOnline Merchant Review - i added a bunch of categories in my store, how do I make links of these categories appear on the bottom of each page?

StoresOnline Support - Do not worry, Sir. I will help you with this.

StoresOnline Merchant Review - great

StoresOnline Support - Sir, shall I do that for you?

StoresOnline Merchant Review - Sure and then if you can tell me where it's at so i can add to it if necessary

StoresOnline Support - Sure. I will.

StoresOnline Support - Thanks. Please wait.

StoresOnline Merchant Review - wonderful

StoresOnline Support - You are welcome.

StoresOnline Support - Sir, I am still working on it.

StoresOnline Support - Please wait.

StoresOnline Merchant Review - ok

StoresOnline Support - Thanks. :-)

StoresOnline Merchant Review - is everything ok

StoresOnline Support - I am doing it.

StoresOnline Support - So far so good.

StoresOnline Merchant Review - ok great

StoresOnline Merchant Review - thank you

StoresOnline Support - You are welcome.

StoresOnline Support - Thanks for waiting, Sir.

StoresOnline Merchant Review - thank you

StoresOnline Merchant Review - can i preview?

StoresOnline Support - Yes, you can.

StoresOnline Merchant Review - ok great

StoresOnline Support - Thanks.

StoresOnline Merchant Review - looks good thank you

StoresOnline Merchant Review - how do i edit these?

StoresOnline Support - You can edit that by going to the Backgrounds sub-tab in the Pages tab. then double-click on the Default background option.

StoresOnline Merchant Review - ok

StoresOnline Support - Then on the Elements tab at the right hand side.

StoresOnline Merchant Review - ok i see it

StoresOnline Merchant Review - so what all of this added in plain html?

StoresOnline Merchant Review - and that's the only way to add that?

StoresOnline Support - Yes.

StoresOnline Support - Sir, I am having the step by step instruction for doing it.

StoresOnline Support - Shall i send that to you?

StoresOnline Merchant Review - sure, that would be great, and then i have a few more questions
StoresOnline Support - Please go ahead.

StoresOnline Merchant Review - ok

StoresOnline Merchant Review - i have a few products that are the same but come in different sizes, and i don't think i entered it right, i created several products instead of showing the different sizes available

StoresOnline Merchant Review - how do i fix that?

StoresOnline Support - Do not worry, Sir. I will help you with this too.

StoresOnline Merchant Review - wonderful

StoresOnline Support - Sir, may I please know the name of those products?

StoresOnline Support - Thanks.

StoresOnline Support - Please wait.

StoresOnline Merchant Review - ok thanks

StoresOnline Support - You are welcome.

StoresOnline Support - Sir, do you want to enter them as a single product with different sizes.

StoresOnline Support - Am I correct?

StoresOnline Merchant Review - yes please

StoresOnline Merchant Review - the sizes are 75, 100, etc...

StoresOnline Support - Okay.

StoresOnline Support - Please wait.

StoresOnline Merchant Review - ok

StoresOnline Support - Thanks for waiting, Sir.

StoresOnline Merchant Review - thank you

StoresOnline Support - Sir, I have modified the product

StoresOnline Support - Please check it.

StoresOnline Merchant Review - ok let me see

StoresOnline Support - You will have a drop down menu in that product to select its size.

StoresOnline Support - Okay.

StoresOnline Merchant Review - ok great so i can delete the other ones later

StoresOnline Merchant Review - can yo show me how you added the different sizes? i have some other products that need the same thing done

StoresOnline Support - Yes, you can.

StoresOnline Merchant Review - i have some shipping questions

StoresOnline Merchant Review - i would like to publish my site but i'm still waiting for some shipping prices from my supplier, how can i add something that says "email for shipping quote"?

StoresOnline Support - Sir, do you want to show this for some particular products only?

StoresOnline Merchant Review - yes

StoresOnline Merchant Review - I have two products where the shipping is free

StoresOnline Merchant Review - then I have a few products where the shipping is $75

StoresOnline Merchant Review - and then i have a few that I don't know yet

StoresOnline Support - Then you can add this message in the Product summary of that product itself.

StoresOnline Merchant Review - ok... can we start with the free products? I started it but I'm not sure I set it up right.

StoresOnline Support - Yes.

StoresOnline Merchant Review - The Free shipping should go for the following products

StoresOnline Support - Okay.

StoresOnline Support - I will add a free shipping rule for this.

StoresOnline Support - Please wait.

StoresOnline Merchant Review - ok thanks

StoresOnline Support - I have added that rule for you.

StoresOnline Merchant Review - ok how can i check?

StoresOnline Support - You can check that by placing a test order for that product.

StoresOnline Merchant Review - ok let me try thanks

StoresOnline Support - Sure.

StoresOnline Merchant Review - great, it's working, thanks.

StoresOnline Merchant Review - is there a way to eliminate the shipping method choices afterwards

StoresOnline Merchant Review - right now it shows, ups ground, ups 2day, ups overnight

StoresOnline Merchant Review - they shouldn't have the choice to pick

StoresOnline Support - Okay.

StoresOnline Support - I will do that too for you.

StoresOnline Support - Please wait.

StoresOnline Merchant Review - ok great thanks

StoresOnline Support - Sir, I have removed them for you.

StoresOnline Support - Please check that.

StoresOnline Merchant Review - ok one second

StoresOnline Support - Sure.

StoresOnline Merchant Review - it saying : You must select a shipping method.

StoresOnline Merchant Review - Maybe we should have one available that says FREE Shipping?
StoresOnline Support - Okay.

StoresOnline Support - Shall I add one?

StoresOnline Merchant Review - yes please

StoresOnline Support - Thanks.

StoresOnline Support - Sir, I have added that for you.

StoresOnline Merchant Review - ok let me check

StoresOnline Merchant Review - it says UPS ground as the only option and it works

StoresOnline Merchant Review - thanks

StoresOnline Support - You are welcome.

StoresOnline Merchant Review - how do i assign a fixed amount of shipping cost to one product?

StoresOnline Support - I am making the step by step instructions for doing it.

StoresOnline Support - I will email the steps to you so that it will be easier for you to understand and do it. Is that fine with you?

StoresOnline Merchant Review - yes

StoresOnline Support - May I know your email address that you want the email to be send?

StoresOnline Support - Thanks. I will send the steps to this email address.

StoresOnline Merchant Review - great thanks

StoresOnline Support - You are most welcome!

StoresOnline Merchant Review - a few quick questions

StoresOnline Support - Please go ahead.

StoresOnline Merchant Review - when i edit a product and click on description, there is a field that says "tag", what should i write there?

StoresOnline Support - Sir, you can leave that field Blank.

StoresOnline Support - No need to enter any values there.

StoresOnline Merchant Review - what about the "unit' field, is it important to write something there, like "lampshade" or "light"?

StoresOnline Support - Sir, when you enter a value (i.e. boxes, barrels, etc.) in the Units field, that value is then displayed in the cart next to the quantity box.

StoresOnline Merchant Review - oh ok

StoresOnline Merchant Review - i would like to add an alt tag description to my product photos, where is that at? under icon?

StoresOnline Support - No. Sir, you cnnot add an Alt tag for your product images it can be either the Product name or the default text "Click to enlarge the image".

StoresOnline Merchant Review - is the default name, on the name of the jpg, like /files/

StoresOnline Support - No.

StoresOnline Merchant Review - or is it under Edit Product, Product Name

StoresOnline Support - The Product name you gave to the Product.

StoresOnline Support - Yes, under Edit product.

StoresOnline Merchant Review - ok great

StoresOnline Support - Thanks.

StoresOnline Merchant Review - is there an easy way to add the categories you added in the bottom to my left navigation?

StoresOnline Support - Sir, you can add a category tree there.

StoresOnline Support - Shall I do that for you?

StoresOnline Merchant Review - sure thank you

StoresOnline Support - I have added that for you.

StoresOnline Support - Please check it.

StoresOnline Merchant Review - ok let me check

StoresOnline Merchant Review - ok great

StoresOnline Merchant Review - thank you

StoresOnline Merchant Review - you have been very helpful

StoresOnline Merchant Review - is there a way to contact you directly next time?

StoresOnline Support - When you log into chat, you can ask for me.

StoresOnline Support - If I am here, I can assist you.

StoresOnline Merchant Review - StoresOnline Support

StoresOnline Support - Yes.

StoresOnline Merchant Review - I certainly will, thank you

StoresOnline Merchant Review - have a great night

StoresOnline Support - You are welcome.



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