Q: What Is the Changes Department's website?A: The Changes Department website is www.storesonline.com/site/changes
Q: Can a StoresOnline Programmer Complete My Changes For Me?
A: Yes, you can submit a request to the StoresOnline Changes Department to have a programmer make any necessary changes to your site. If you want to make the changes yourself, but are unsure how, we offer exhaustive Help material that can be printed and stored in a binder to create a quick step-by-step guide.
Q: How Do I Get Custom Changes Programmed On My website?
A: If your storefront requires custom changes, go to www.storesonline.com/site/changes and click on the link "Click here to submit your change request" to access the online submission form. Fill out the entire form and submit the information to the Changes Department.
Q: How Long Will It Take To Have The Changes Department Complete My Request?
A: All Changes Orders are completed on a first-come first-served basis. When you submit your request it is reviewed and a quote is generated and sent to you via email. After you approve the quote, the request will go into the programming queue. From this point, it will generally take 5-10 business days (depending on current volume) to complete the programming request.
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