Thursday, September 25, 2008

"Your assistance has been so great..."

This message from a StoresOnline Merchant shows how concern and experience are strengths amongst the StoresOnline Customer Service Team Representatives.

“N.M., I am sorry it took me so long to send you this letter of thanks.Your assistance has been so great. There is no way I could put a value on it, except to say you are very knowledgeable and so willing to help in every way that I have asked. I am sure the improvements you have helped me with, have increased my sales on my store site.

Please pass a copy of this to your management team. They need to be aware of the excellent job you do & how much you are appreciated.

As I have told you before, I classify you as [one] of my friends because of the relationship we have developed working on my site.

Again, THANKS SO MUCH!!!!!

Your friend,

G. Page
Greenville, SC”


JoAnne said...

Your chat representatives are so patient and willing to help. I am an old lady and not very good with the computer. They are always very patient with me. I give them a 5!

S. B. said...

I was on chat for a long time, almost 50 minutes. Britnee was extraordinarily patient and helpful and my issues were all resolved. She truly deserves Five 's. Thank you.

A.Ro said...

I think StoresOnline has some great customer service. The representatives are so helpful and patient. I also love how painless the chat is to use--if you haven't gone on chat yet, you definitely will want to do that.

Bill said...

I always enjoy the chat feature of your customer service department. Have always got the help or advise I was looking for. Great opportunity to work this out with the least amount of stress Thank you folks.