Thursday, September 25, 2008

"Your assistance has been so great..."

This message from a StoresOnline Merchant shows how concern and experience are strengths amongst the StoresOnline Customer Service Team Representatives.

“N.M., I am sorry it took me so long to send you this letter of thanks.Your assistance has been so great. There is no way I could put a value on it, except to say you are very knowledgeable and so willing to help in every way that I have asked. I am sure the improvements you have helped me with, have increased my sales on my store site.

Please pass a copy of this to your management team. They need to be aware of the excellent job you do & how much you are appreciated.

As I have told you before, I classify you as [one] of my friends because of the relationship we have developed working on my site.

Again, THANKS SO MUCH!!!!!

Your friend,

G. Page
Greenville, SC”

4 comments:

JoAnne said...

Your chat representatives are so patient and willing to help. I am an old lady and not very good with the computer. They are always very patient with me. I give them a 5!
Thanks

S. B. said...

I was on chat for a long time, almost 50 minutes. Britnee was extraordinarily patient and helpful and my issues were all resolved. She truly deserves Five 's. Thank you.

A.Ro said...

I think StoresOnline has some great customer service. The representatives are so helpful and patient. I also love how painless the chat is to use--if you haven't gone on chat yet, you definitely will want to do that.

Bill said...

I always enjoy the chat feature of your customer service department. Have always got the help or advise I was looking for. Great opportunity to work this out with the least amount of stress Thank you folks.